I’m delighted to be giving the opening address of the upcoming Customer Experience for the Public Sector Summit. The CX Public Sector Summit brings two days of outstanding practical sessions for public sector executives, managers, and teams who are improving service delivery and customer experience in government, healthcare, and education. Leaders in the field of [...]
Feb 04, 2013 | Share your thoughts »
A “do tank” dedicated to improving the everyday experience of citizens and civil servants through the power of design innovation.
May 25, 2010 | 1 Comment »
![Guiding Principles for Citizen Experience [BETA]](http://www.citizenexperience.com/wp-content/uploads/2010/05/park_ppl1.jpg)
Citizen experience is the foundation of the relationship between people and the public sector. Great citizen experience needs new tools and new thinking to tackle today’s pressing problems.
May 20, 2010 | 4 Comments »
Jess led two workshops, gave a talk and learned a lot at the 2010 IA Summit, a conference he helped organize.
May 04, 2010 | Share your thoughts »
